Frequently Asked Questions
Will you take any dog?
Our facility specializes in the care of well-behaved and socialized small/medium dogs. By restricting the weight limit to about 65 lbs, you can be sure your dog is not going to interact with dogs much larger in size.
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Not all dogs are suited for daycare. An initial Meet & Greet followed by a few daycare visits will help all of us determine whether or not your dog is a good match. Boarding services may require previous daycare visit(s) since they will participate in daytime activities. We reserve the right to refuse services at anytime.
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In addition, vaccinations records must be submitted as they are required for licensed daycare and boarding centers. Dogs must be spayed/neutered, microchipped, be in good health, and have a snap collar with a name tag.
No dogs allowed who are coughing or showing signs of illness. We do not allow dogs to enter our facility who are showing signs of illness, including coughing.
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I'm interested, how do I get started?
Set up a Meet & Greet by filling out the form on our website. We will follow up with you via e-mail to get you the necessary forms. Gather your dogs vaccination records (we require vaccinations for Rabies, Distemper, Parvovirus, Bordetella, and Leptospirosis - also negative fecal exam result within the last 12 months and some sort of flea and tick prevention). Send us all the requested documents. Then we'll contact you to set up a Meet & Greet with you and your pup. After a mutually successful Meet & Greet we'll go over pick up/drop off routines and get you on the schedule. There are a variety of factors that can expedite or delay how long it takes from the time you fill in the Meet & Greet form to the date of your visit. We do not accept dogs (for daycare or boarding) the same day as the Meet & Greet. In addition, some dogs may be required to visit for daycare prior to boarding overnight.
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Can my puppy attend daycare? Do you board puppies (overnight)?
Yes and yes! Puppies need to be spayed/neutered. Puppies require extra time and attention. Daycare is priced the same for all dogs. Boarding puppies are $125/night (or up to 24 hours). After 24 hours, but not another night, it is a 1/2 day ($62.50).
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When can I drop off and pick up my dog for daycare?
Anytime between 7am and 7pm, just let us know when you are coming.
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When can I drop off and pick up my dog for boarding?
M-F anytime between 7am and 9pm (by appointment)
Sat/Sun anytime between 10am and 5pm (by appointment)
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Can you pick up my dog
At this time we are not offering any vehicle pick up or drop off services. However, if you are a neighbor and live close we may be able to. Contact us and we'll see what we can do.​
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What should I bring for daycare?
Your dog, with a collar, and a leash.
What should I bring for boarding?
Your dog, with a collar and a leash, food (meals separated in airtight container/ziplock bags or similar fashion), Any meds (with detailed directions) and or treats you would like us to give your pup.
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Do I need a collar for my dog?
Yes, with tags to identify him/her.
Help, I have a last minute daycare or boarding request, can you accommodate?
For current clients most likely, contact us and we'll do our best to get you in. New clients will need to go through the onboarding process. There are a variety of factors that can expedite or delay how long it takes. (See above answer to I'm interested, how do I get started? for onboarding process)
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I need weekend daycare, can you watch my dog?
Contact us and we'll do our best to work something out for you. You can always board your dog on the weekends.
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Can I get a tour?
Yes, fill out our meet and greet form. We'll get back to you asap.
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Will you give my dog medicine? How much will it cost?
Yes, we can give your dog meds. Please provide detailed instructions, or show us the best way! It's $0
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Will you feed my dog during daycare?
Yes, please provide us with meals in an airtight container/ziplock and we'll feed your pup as directed.
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What are my options for payment?
Zelle, checks, chase quickpay & cash. Payment is due when booking services and/or before dropping off your pup. Payment secures the space for your dog. Let us know if you need additional options for payment. There will be a surcharge for any payment options that incur a fee.
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I need something not mentioned on your website, do you offer any extra or additional services?
Doesn't hurt to ask. Contact us and we'll do our best to accommodate. We are working on a premium service package that will include extra benefits and services. Reach out if you have any interest.
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I have a question not listed here, who do I contact?
Call, text or e-mail us anytime and we'll get back to you.
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Our policies, procedures, and pricing may change without notice. We will do our best to keep clients up to date with any adjustments.
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